New Hire FAQs.

All full-time (working 30+ hours per week*) team members are eligible for CLEAR Benefits.

*Hours worked by part-timers will be reviewed annually in compliance with the Affordable Care Act. Anyone deemed eligible for healthcare benefits based upon this review will be contacted directly.

Corporate and Salaried team members

All regular, full-time team members that are not paid hourly are eligible for all benefits upon hire. Benefits will become effective as follows:

• Healthcare benefits will be effective on your date of hire

Field Hourly team members 

If your start date is before January 1, 2022:  all benefits will be effective on the first of the month following or coinciding with your start date

If your start date is on or after January 1, 2022:

• Healthcare benefits will be effective on your 31st day of employment

For a visual view our U.S. Benefits Eligibility Chart - Here 

You will be informed during the hiring process if you are eligible for CLEAR Benefits. Some examples of individuals who may not be eligible to participate in CLEAR benefits include contractors, consultants, temporary/seasonal employees, agency employees, and interns. 

Yes, domestic partners are eligible for CLEAR Benefits. A domestic partner is an individual of the same sex or opposite sex with whom you’re in a domestic partnership, civil union or other similar formal relationship that’s not a marriage under state law.

For a domestic partner to be eligible for CLEAR Benefits, you must satisfy one of the two requirements:

1. Your relationship has been recorded, certified and/or registered by a national, state, city or regional government authority

2. You meet CLEAR's definition of eligible domestic partner as outlined in our Declaration of Domestic Partnership form

If your partner meets the eligibility requirements and you wish to enroll them in CLEAR benefits, please submit supporting documentation via Workday Document Upload (must be logged into Workday prior clicking link)  Workday Document Upload Link

Supporting documentation required: 

1. Official certificate from state or other government authority

2. Signed Declaration of Domestic Partnership form

If are an Field hourly team member: benefits will be effective on your 31st day of employment.

If you are a Corporate hourly or salaried team member: benefits will be effective on your date of hire.

All teams members have 30 days from their date of hire to submit their benefit elections. 

Salaried team members: If you submit your benefit elections after the effective date, they will retro to the effective date.

Please allow one week for your benefits enrollment to process and your coverage to become active with our insurance carriers. Once your coverage is active, please refer to the ID Card & Online Access page for creating an account with our various insurance carriers to access your digital ID card, conduct a provider search, view claims and more. 

• Login to your Workday account

  • Field team members: log in to your Workday account here  (please speak with your manager or email fieldhr@clearme.com if you cannot access your account)

  • Corporate team members: log in to Workday through Okta

• Navigate to Myself >  Benefits > Benefits Summary

We have partnered with The Work Number® from Equifax, which is a simple, quick, and more private way to help get your employment and income information to companies when needed. It’s available 24/7 so that you can get the decisions you need when you need them.

For proof of employment or income, please see below ways of verification:

Website: www.theworknumber.com

Telephone: 800-367-5690 M-F 8:00 am to 8:00 pm (ET)

Email: member@equifax.com 

Additionally, you may contact the People Team: 

Field Team Members: fieldhr@clearme.com 

Corporate Team Members: people@clearme.com

• Eligible dependents include your spouse, domestic partner and children up to age 26, plus disabled dependent children of any age who meet plan criteria.

• Supporting documentation will be required to enroll your eligible dependents and must be submitted within 30 days or your hire date or qualifying life event. Acceptable forms of documentation include a marriage certificate, completion of Declaration of Domestic Partnership form, birth certificate, decree of adoption, or proof of legal guardianship.

• How to submit dependent verification documents:

• Upload securely via Workday (Must be logged into Workday) (LINK HERE)