Learn about paid and unpaid medical leave at CLEAR to care for yourself and others

Field Team Members 

If you miss three (3) or more consecutive work days due to your health condition or to care for others, you will be asked to apply for medical leave through our administrator, Unum. This ensures your job and benefits will be protected during your time off, so long as your claim is approved by Unum.

Eligible CLEAR team members may apply for disability benefits for non-work-related injuries or illnesses, providing income replacement. Short-term (STD) and Long-term Disability (LTD) coverage is included at no cost starting on your 91st day of employment. You may also be entitled to take a medical leave of absence under FMLA. Learn more below. 

Corporate Team Members 

If you miss five (5) or more consecutive days of work due to your health condition or to care for others, you will be asked to apply for medical leave through our administrator, Unum. This ensures your job and benefits will be protected during your time off, so long as your claim is approved by Unum.

Eligible CLEAR team members may apply for disability benefits for non-work-related injuries or illnesses, providing income replacement. Short-term (STD) and Long-term Disability (LTD) coverage is included at no cost starting on your 91st day of employment. You may also be entitled to take a medical leave of absence under FMLA.

How to access the Unum portal/contact Unum

Contact Unum, CLEARs leave administrator, to apply for leave.  

The first step in applying for leave is to contact Unum. Contact options are listed below:

You'll need the below information when calling to file a claim:

How to initiate a claim (online)

Initiate a claim on the Unum portal to apply for medical leave and request workplace accommodations.

After successfully logging into the portal, you will see the following options: 

FAQs

Find answers to frequently asked questions below. 

What is the Family and Medical Leave Act (FMLA)?

The Family and Medical Leave Act (FMLA) provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.  Select health benefits are also protected while you are on FMLA.

Who is eligible for FMLA?


What type of leave is covered under FMLA?


Other important details

This leave is unpaid unless you’re approved for CLEAR disability or state programs. CLEAR disability benefits will run concurrently with FMLA and any state/local leaves.

What is Short-Term Disability (STD)?

Short-term Disability (STD) provides eligible team members up to 26 weeks of paid, job-protected leave per year. Health benefits are also protected while you are on this leave.

STD Eligibility Waiting Period: 90 days

STD Pay:

STD Elimination Period: 7 days

Before STD benefits are payable, you must be continuously disabled for seven (7) days as determined by our administrator, Unum—this is called the elimination period. 

CLEAR STD will run concurrently with FMLA and any state/local leaves. 

If you work in California, Colorado, Connecticut, Delaware, the District of Columbia, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island,  Washington, or any other state with paid statutory leave, you may be eligible for paid leave benefits through the state. You are strongly encouraged to apply for state benefits. Your CLEAR STD benefit will be offset by the state benefits you are eligible to receive, regardless of whether you apply or not. Additional information and instructions on how to apply for state benefits can be found here.

What is Long-Term Disability (LTD)? 

Long-Term Disability (LTD) begins after short-term disability (STD) ends

Healthcare benefit coverage and job protection end after 26 weeks of leave. See Termination of Benefits below for more information. 

LTD Eligibility Waiting Period: 90 days

LTD Pay:

LTD Elimination Period: 180 days

Termination of Benefits:

If you are out for 26 weeks or longer, your Medical, Dental, Vision coverage will end at the end of the month in which you reach the short-term disability maximum duration (26 weeks of being totally disabled). You may be eligible to continue coverage under COBRA and will receive a COBRA packet in the mail from our COBRA administrator, Optum Financial (formerly ConnectYourCare). This packet will contain instructions for enrolling in COBRA coverage and paying your premiums.

If you are approved for long-term disability, you may also qualify for waiver of premium for life insurance. If approved, your life insurance will continue while you are out on long-term disability. If your waiver of premium claim is denied by Unum, you will have the option to convert your life insurance coverage to an individual policy.

When should I apply for medical leave?

Anticipated/known leaves (i.e. elective surgery or parental): team members should contact Unum as soon as they know their anticipated date of disability (i.e. date of surgery or expected due date), even if it is several months out. 

Unexpected illness or accident: team members should contact Unum to file a STD claim after missing 3 consecutive days of work or as soon as they anticipate they will miss more than a week of work (whichever is sooner). In the event the team member is unable to file their own claim, the People Team can do so on their behalf.

How are STD benefits paid?

If you are paid hourly 

STD benefit payments minus any applicable offsets for other income benefits will be paid on the normal bi-weekly pay schedule and reported on paystubs in the earnings section, line item Disability/FML.  All payments after 8 weeks of leave will be reduced to 50% of your base weekly pay.  

If you are salaried:

If not receiving other income benefits, such as state disability benefits, you will continue to be paid as normal and will not see any changes to your regular paystub for the first 8 weeks of STD. After which, your STD benefit will be reduced in half.

If you are receiving or are eligible for other income benefits such as California state disability, your regular pay will be offset by the amount of your other income benefits. This offset will be shown as a negative earning on your pay stub next to line item Disability/FML 

How are LTD benefits paid?

LTD benefits are paid directly to you by Unum. Your first payment will be a physical check sent in the mail. After that, you will have the option to enroll in direct deposit.