Benefit Vendor Contacts

CLEAR Contacts

Call 855-725-3270, available 24/7.

Everything will remain confidential.


Contact the Benefits Help Desk, available M-F 8am - 8pm ET.

Phone: (877) 253-2719

Email: CLEARbenefits@onesourcevirtual.com

If the Help Desk cannot resolve your issue, submit a ticket to the CLEAR Benefits Team here.


Leave & Disability-Related Inquiries: 

The Benefits Help Desk cannot assist with these matters. Please contact Unum (866-868-6737 or via portal.unum.com) or submit a ticket to the Benefits Team for all leave-related inquiries. 

Visit the Equity Hub for helpful info & FAQs at finance.clearme.com/equity

For help with your Restricted Stock Units (RSUs):

If you cannot resolve your issue using the above, please submit a ticket to the Equity Team here.

Field Team Members

Speak with your manager first. 

If they cannot assist, submit a ticket to the Field People Team here.

Corporate Team Members

Email people@clearme.com.