How do I enroll in CLEAR Benefits?

You will enroll for benefits in our HR system, Workday. Step-by-step instructions can be found here.

How do I request a copy of my insurance ID card?

You will need to contact the insurance carrier directly to request a replacement. Carrier contact information can be found here.

Alternatively, you can download the mobile apps for our insurance carriers to access a digital copy of your member ID card. Instructions for accessing your digital ID card can be found here.

How do I view my current benefit elections?

I cannot login to Workday, who can assist?

Field team members should contact their manager.

Corporate team members should email people@clearme.com

When do benefits end (termination of employment)?

Termination of Employment

Upon termination of employment, your Medical, Dental and Vision coverage will continue through the end of the month in which you terminate. If you are terminated on the last day of the month, your coverage will end that day. You will be eligible to continue coverage under COBRA and will receive a COBRA packet in the mail from our COBRA administrator, ConnectYourCare. 

Healthcare Benefits

If you are currently enrolled in CLEAR Medical, Dental and/or Vision plans, your coverage will continue through the end of the month in which you separate. If you are separated on the last day of the month, your coverage will end that day. 


COBRA 

If your CLEAR healthcare benefits end, you may be eligible to continue coverage under COBRA  (Consolidated Omnibus Budget Reconciliation Act). 

Here's what you need to know about COBRA:

This information is intended as a summary. Refer to your COBRA packet for complete details and deadlines.

           

Flexible Spending Accounts (FSA)

Website: https://www.optum.com/financial

Telephone: 888-339-3685


Healthcare Savings Account (HSA)

Health Savings Accounts are portable and belong to you. Upon separation of employment, you are given 4 options:

Website: https://www.optum.com/financial

Telephone: 888-339-3685


Commuter Benefits

All commuter benefits, including the commuter debit card, will terminate the date your employment ends.



401(k) Retirement Plan 

Upon separation, you will receive a letter in the mail from our 401(k) administrator, Empower , and a 60-day window starts.

Here's what you can do:


If Empower  does not receive your choice within 60 days of notification, here's what happens next, based on the your account balance:


Any unvested employer contributions in your account will be forfeited upon separation.


If you have any questions, please contact Empower directly at 877-456-4015.


YOU Stipend

Benefits end upon separation. As of your resignation or termination date (whichever comes first), you will no longer be able to submit claims or make purchases using the Forma card or store.


CLEAR Membership

Separation Agreement for Hourly Team Members: 

After separation, your free Clear membership will be terminated effective on your last day of employment.  If you added any family members at a discounted rate, their accounts will be charged our standard family rate. Your family may apply alternative discounts, like Delta or United loyalty programs, or cancel their membership.

Separation Agreement for Salaried Team Members: 

After separation, you will continue to have access to your free CLEAR membership for 6 months after your separation date. After 6 months, your account will be converted to a standard rate membership and will be charged $189/year.  If you added any family members at a discounted rate, their accounts would also be charged our standard family rate. You may apply alternative discounts, like Delta or United loyalty programs, or cancel your membership. To avoid a charge, you may cancel your membership within the 6 month termination period. 

When do benefits end (loss of eligibility)?

Status Change from Full-Time to Part-Time / Reduction in Hours

If you are formally changed from full-time status to part-time status, your Medical coverage and any other full-time benefits will end effective the date of your status change. You will be eligible to continue medical coverage under COBRA and will receive a COBRA packet in the mail from our COBRA administrator, One Source Virtual.

If you do not undergo a formal status change to part-time, but regularly work less than 30 hours per week, and to the extent allowed by law, CLEAR reserves the right to modify, revise, or terminate benefits at any point in time.

Note: This does not apply to individuals based in locations where part-time team members are eligible for medical benefits.

Leave of Absence

Your benefits may continue for up to 26 weeks while you are on an approved leave of absence, including FMLA, local, state, or other CLEAR-approved leave. 

Continuation of coverage under COBRA

If your CLEAR healthcare benefits end, you may be eligible to continue coverage under COBRA (Consolidated Omnibus Budget Reconciliation Act). You can learn more about COBRA here.

Can I change or terminate my benefits mid-year?

Yes, but only if you experience a qualifying life event. Learn more here.

Where can I find my Form 1095-C?

Where can I find my W-2?