How do I enroll in CLEAR Benefits?
You will enroll for benefits in our HR system, Workday. Step-by-step instructions can be found here.
How do I request a copy of my insurance ID card?
You will need to contact the insurance carrier directly to request a replacement. Carrier contact information can be found here.
Alternatively, you can download the mobile apps for our insurance carriers to access a digital copy of your member ID card. Instructions for accessing your digital ID card can be found here.
How do I view my current benefit elections?
Login to Workday:
Corporate Okta Link (within Okta, select the UKG tile)
Navigate to the search bar in the top right corner and search Benefits Summary.
I cannot login to Workday, who can assist?
Field team members should contact their manager.
Corporate team members should email people@clearme.com
When do benefits end (termination of employment)?
Termination of Employment
Upon termination of employment, your Medical, Dental and Vision coverage will continue through the end of the month in which you terminate. If you are terminated on the last day of the month, your coverage will end that day. You will be eligible to continue coverage under COBRA and will receive a COBRA packet in the mail from our COBRA administrator, ConnectYourCare.
Healthcare Benefits
If you are currently enrolled in CLEAR Medical, Dental and/or Vision plans, your coverage will continue through the end of the month in which you separate. If you are separated on the last day of the month, your coverage will end that day.
COBRA
If your CLEAR healthcare benefits end, you may be eligible to continue coverage under COBRA (Consolidated Omnibus Budget Reconciliation Act).
Here's what you need to know about COBRA:
Eligibility: You will receive a COBRA packet in the mail from our COBRA administrator, One Source Virtual, within 1-2 weeks following your last day of employment if you qualify.
Effective Date: COBRA coverage is effective one day after your benefits terminate, but only if you elect coverage and make your first payment on time.
Election Deadline: You must elect COBRA coverage within 60 days of the date on your COBRA letter or the date your benefits terminate, whichever is later.
Payment Deadline: Your first payment is due within 45 days of the date you elect COBRA coverage.
More Information: You can learn more about COBRA at benefits.clearme.com/resources/legal-notices/cobra.
Questions: Contact Optum Financial at (855) 687-2021 with any questions about COBRA.
This information is intended as a summary. Refer to your COBRA packet for complete details and deadlines.
Flexible Spending Accounts (FSA)
Your FSA Debit card will be canceled immediately upon notification of separation.
Your account will remain active through the end of the month in which your employment ends.
You may submit claims against any balance through the end of the month (dates of service must have occurred during active employment).
For more information contact Optum Financial:
Website: https://www.optum.com/financial
Telephone: 888-339-3685
Healthcare Savings Account (HSA)
Health Savings Accounts are portable and belong to you. Upon separation of employment, you are given 4 options:
Continued Use: This option allows you to continue using your HSA as is, managed by Optum Financial. A monthly fee (maximum of $5.50) will be assessed. Notification of the monthly fee will be provided to you directly by Optum Financial.
Transfer to another vendor or account: If you wish to transfer your HSA to another financial institution, please contact that institution directly.
Withdraw the Funds: This option allows you to withdraw all the funds from the account. Please be advised a 20% early withdrawal penalty and income tax may apply.
Spend Down: This option allows you to submit qualified expenses against your HSA balance.
For more information contact Optum Financial
Website: https://www.optum.com/financial
Telephone: 888-339-3685
Commuter Benefits
All commuter benefits, including the commuter debit card, will terminate the date your employment ends.
401(k) Retirement Plan
Upon separation, you will receive a letter in the mail from our 401(k) administrator, Empower , and a 60-day window starts.
Here's what you can do:
Make a choice: roll over your funds to another qualified plan, roll over your funds to a rollover IRA, take the funds in cash, or place the funds into a Personal Retirement Account within the plan.
Make this election online at Empower.com or by returning the form you received in the mail.
If Empower does not receive your choice within 60 days of notification, here's what happens next, based on the your account balance:
Participant account balance is less than $200, the funds are immediately distributable. This means the participant won't receive a letter or a 60-day window.
Participant account balance between $200 and $999.99: Cash distribution
Participant account balance between $1,000 and $4,999.99: Roll over to an Empower IRA.
Participant account balance $5,000 or more: Money placed into a Personal Retirement Account for you within the retirement plan.
Any unvested employer contributions in your account will be forfeited upon separation.
If you have any questions, please contact Empower directly at 877-456-4015.
YOU Stipend
Benefits end upon separation. As of your resignation or termination date (whichever comes first), you will no longer be able to submit claims or make purchases using the Forma card or store.
CLEAR Membership
Separation Agreement for Hourly Team Members:
After separation, your free Clear membership will be terminated effective on your last day of employment. If you added any family members at a discounted rate, their accounts will be charged our standard family rate. Your family may apply alternative discounts, like Delta or United loyalty programs, or cancel their membership.
Separation Agreement for Salaried Team Members:
After separation, you will continue to have access to your free CLEAR membership for 6 months after your separation date. After 6 months, your account will be converted to a standard rate membership and will be charged $189/year. If you added any family members at a discounted rate, their accounts would also be charged our standard family rate. You may apply alternative discounts, like Delta or United loyalty programs, or cancel your membership. To avoid a charge, you may cancel your membership within the 6 month termination period.
When do benefits end (loss of eligibility)?
Status Change from Full-Time to Part-Time / Reduction in Hours
If you are formally changed from full-time status to part-time status, your Medical coverage and any other full-time benefits will end effective the date of your status change. You will be eligible to continue medical coverage under COBRA and will receive a COBRA packet in the mail from our COBRA administrator, One Source Virtual.
If you do not undergo a formal status change to part-time, but regularly work less than 30 hours per week, and to the extent allowed by law, CLEAR reserves the right to modify, revise, or terminate benefits at any point in time.
Note: This does not apply to individuals based in locations where part-time team members are eligible for medical benefits.
Leave of Absence
Your benefits may continue for up to 26 weeks while you are on an approved leave of absence, including FMLA, local, state, or other CLEAR-approved leave.
Benefit Termination: If you are out on leave for 26 weeks or longer, your CLEAR benefits coverage will end at the end of the month coinciding with the 26-week mark.
Premium Payments: If your leave is unpaid and premiums cannot be deducted from your paycheck, you will be required to pay any unpaid premiums upon returning to work.
Continuation of coverage under COBRA
If your CLEAR healthcare benefits end, you may be eligible to continue coverage under COBRA (Consolidated Omnibus Budget Reconciliation Act). You can learn more about COBRA here.
Can I change or terminate my benefits mid-year?
Yes, but only if you experience a qualifying life event. Learn more here.
Where can I find my Form 1095-C?
Login to Workday:
Corporate Okta Link (within Okta, select the Workday tile)
Navigate to the search bar in the top right corner and search 1095-C.
Where can I find my W-2?
Login to Workday:
Corporate Okta Link (within Okta, select the Workday tile)
Navigate to the search bar in the top right corner and search W-2