New! Meet Maven: Your Family Benefit

Beginning 1/1/27, eligible team members can activate their Maven membership by visiting mavenclinic.com/join/benefit. Team members will need to enter their first name, last name, and date of birth to login to the Maven portal.

Step-by-Step enrollment instructions available here.

Within a Maven Cycle, Maven has bundled together standard procedures, services, tests and treatments needed for a round of fertility treatment. Each Maven Cycle is made up of twelve (12) cycle credits. As treatment or services are completed, cycle credits will be deducted from your total Maven Cycle balance. Maven Cycles are flexible so that a provider can elect the appropriate pathway for your unique family building journey. 

Your fertility and family building benefits through Maven cover all of the major expenses related to fertility treatment, preservation, adoption, surrogacy and donor tissue. A detailed list of covered services, procedures, and expenses will be available in CLEAR’s Maven Wallet Program Overview after launch on January 1, 2027.

Covered fertility expenses include but are not limited to:

• Egg/sperm retrieval, freezing, thawing, and 1 year of storage

• Medications related to covered fertility treatments

• Embryo fertilization and transfers

• Diagnostics and monitoring for related fertility services

• Embryology diagnostic and screening tests 

Covered adoption expenses include but are not limited to:

• Court costs and legal fees

• Agency fees

• Eligible and related travel and lodging expenses

Covered surrogacy expenses include but are not limited to:

• Court costs and legal fees

• Agency fees

• Eligible and related surrogate medical expenses

Covered donor tissue expenses include but are not limited to:

• Frozen donor eggs and sperm

• Live donor egg and sperm cycles

• Agency and legal fees

The Maven Member Benefit Services team can provide you with a list of our in-network fertility clinics (the Maven Performance Network). On or after January 1, 2027, you can download the Maven Clinic app where you can search for network providers. 

Fertility pharmacy coverage will be administered through Maven. Maven partners with leading specialty fertility pharmacies, Freedom Fertility Pharmacy and SMP Pharmacy, to offer same- and next-day shipping across all 50 states, as well as specialized support for administering fertility medications. 

If you are currently in treatment with a provider that does not participate in Maven’s Performance Network and are satisfied with your provider, you may be eligible to receive continued coverage with Maven. Simply reach out to Maven’s Member Benefit Services team at +1 (888) 230-7098 to submit a request for an exception to utilize an out-of-network provider. If approved, you will be able to submit treatment costs to Maven for reimbursement directly within the app by sharing a picture of your invoice and paid receipt. 

Should you wish to access Maven’s network, Maven’s Member Benefit Services team will be able to transfer you to a Maven Performance Network clinic. You can contact Maven’s Member Benefit Services team today to start the exception process.

If denied, you will need to use a Maven Performance Network provider.

If you are planning to continue or start fertility treatment on or after January 1, 2027, you must take the following steps:

• 1. Contact the Maven Care Team* to confirm whether your current provider is in Maven’s network and to learn more about your new fertility benefits through Maven.

     • If your current provider is in-network with Maven, we will reach out to them directly to advise of the change in your coverage and that claims for covered services received on or after January 1, 2027 must be submitted to Maven.

     • If your current provider is out of network, you can request to continue care with your current provider through the Maven Care Team. You’ll fill out a simple Network Exception Request Form and we’ll let you know next steps. 

  2. On or after January 1st, visit mavenclinic.com/join/takecare or download the Maven Clinic app to create your account and access your Maven digital ID card, which you will use to access care with Maven’s in-network providers. 

Please note that until your cycle maximum through Kindbody has been reached, you can continue to receive authorizations through Kindbody for covered services until December 31, 2026. All services authorized by Kindbody by December 31, 2026 must be completed on or before March 31, 2027. Any portion of your benefits remaining after this time will transition to Maven on April 1, 2027. If you do not have an active authorization with Kindbody by December 31, 2026, your coverage will transition to Maven on January 1, 2027.

If you have previously used all or a portion of your previous CLEAR fertility benefits through Kindbody, this will be reflected in your benefit balance with Maven on January 1, 2027.