Contact the Benefits Help Desk, available M-F 8am - 8pm ET.
Phone: (877) 253-2719
Email: CLEARbenefits@onesourcevirtual.com
Leave & Disability-Related Inquiries:
The Benefits Help Desk cannot assist with these matters. Please navigate to our Tilt page to learn more on how to find assistance.
Visit the Equity Hub for helpful info & FAQs at finance.clearme.com/equity
For help with your Restricted Stock Units (RSUs):
Access your Fidelity account using NetBenefits.
Contact Fidelity at 800-544-9354
If you cannot resolve your issue using the above, please submit a ticket to the Equity Team here.
Speak with your manager first.
If they cannot assist, submit a ticket to the Field People Team here.
Email people@clearme.com.
If the Help Desk cannot resolve your issue and you have attempted to contact the specific vendor in question, submit a ticket to the CLEAR Benefits Team here.