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A change in your situation — like getting married, having a baby, or losing health coverage — can make you eligible for a Qualifying Life Event (QLE), allowing you to make benefit changes outside the annual Open Enrollment Period.
Health Plan Coverage Changes
Health Plan Coverage Changes
Loss or gain of eligibility for Medicare, Medicaid, outside private insurance, or CHIP
Turning 26 and losing coverage through a parent’s plan
Gaining coverage under an external provider
Spouse / Dependent gains outside coverage
Spouse / Dependent loses outside coverage
Household Changes
Household Changes
Marriage
Divorce / legal separation
Birth / Adoption
Death of a covered dependent
Moving to/from California, Hawaii, or Puerto Rico - see the Promotions & Transfers page for more details.
Moving from another country / Becoming a US citizen.
Other Qualifying Events
Other Qualifying Events
Increase in Hours (PT to FT promotion) - see the Promotions & Transfers page for more details
How to submit your Qualifying Life Event in Workday
How to submit your Qualifying Life Event in Workday
You will have 30 days from the life event date to submit your benefit elections in Workday and provide supporting documentation to The Benefits Help Desk at CLEARbenefits@onesourcevirtual.com.
Failure to comply with this 30-day deadline will result in your request being denied and your changes being reversed.
If you experience a life event and wish to change your benefits, please log in to Workday to submit your new benefit elections.
Field team members: please speak with your manager or email fieldhr@clearme.com if you cannot access your account.
Once logged into Workday, use the guide to below for step-by-step instructions.
How to Create a Benefit Event in Workday
How to Make Benefit Changes.pdfVideo Guide to Creating a Benefit Event
ReportBenefitEvent-VID-2023R2.mp4Submitting proof of your Qualifying Life Event
Submitting proof of your Qualifying Life Event
Documentation must be submitted to support your QLE and any added dependents within 30 days of your event date.
Failure to comply with this deadline will result in your request being denied and any changes being reversed. Please submit supporting documentation to Workday or The Benefits Help Desk at CLEARbenefits@onesourcevirtual.com.
Supporting documentation examples:
Health Coverage Changes
Current Medical Insurance Card (Gain of eligibility, outside coverage, dependent or spouse adds coverage)
Notice of cancellation / COBRA documents (Turning 26, dependent or spouse loss of coverage)
Household Changes
Signed Declaration of Domestic Partnership form / State-certified domestic partnership affidavit (Domestic Partnership)
Marriage license / Divorce Decree / Legal Separation Documents (Marriage, new domestic partnership, divorce, or legal separation)
Birth Certificate / Adoption Decree / Legal Custody Order (Birth, adoption, legal guardianship)
Transfer job offer letter / People partner approval (i.e. Moving to/from California)
Certificate of Naturalization / Resident Alien ID Card / Individual Taxpayer Identification Number (Moving from another country/ Becoming a US citizen)
Newborns
Birth certificate or a hospital birth record
We recommend using a dummy social security number (i.e.,123-54-6789) to meet the 30-day enrollment window requirement and updating that information in Workday once its obtained.
To understand your eligibility for benefits, please review our U.S. Benefits Eligibility Chart, which can be found here.
If you have any questions, please reach out to CLEARbenefits@onesourcevirtual.com
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