NEW! Introducing LegalShield
Now all team members have convenient access to affordable pre-paid legal services and Identity Theft Protection Services.
Enroll today to take advantage of the following services: LegalShield’s Legal Protection & Identity Theft & Online Privacy Protection Plan. Visit shieldbenefits/clear to learn more.
Legalshield + ID Shield features and highlights
CLEAR team members receive direct access to a dedicated provider law firm and an identity theft specialist.
LegalShield plans provide the legal help you need, anytime, anywhere with 24/7 access to legal support for covered emergencies via LegalShield's mobile app and member portal.
360° Protection - LegalShield provides identity, credit, financial account, and social media account monitoring, as well as online privacy reputation management services. Anti-malware, mobile security, VPN Proxy One and a password manager are also services provided.
On Demand Legal Forms - With the LegalShield portal, all CLEAR team members have access to our library of hundreds of FREE legal forms ready to fill out and use. Enrolled participants can request a review of the completed document by a lawyer through their provider law firm.
Educational Videos - Made available throughout the year including, will workshops and estate planning. Check out our Basics of Estate Planning video!
High Service Standards - Similar to CLEAR, LegalShield is obsessed with the "participant experience." LegalShield’s modern approach puts the participant first and provides the legal support they need when they need it most. Their high Net Promoter Score (NPS) demonstrates their commitment to this.
LegalShield’s dedicated member service team offers flexible contact options including chat, email, and telephone Hours of operation: Weekdays 8-8 ET.
Direct Access to Professionals - CLEAR team members receive full-service identity restoration, including Licensed Private Investigators. With our IDShield Family Plan, we also extend these services to adult-dependent parents.
Rapid Response - Our provider lawyers respond within 4 business hours or less. Our proprietary system provides daily, real-time, online monitoring of our provider law firms, which enables continuous improvement and ensures high service standards are achieved.
The Participant Experience - IDShield identity theft specialists resolve 96% of identity theft issues in an average of 2 hours. The remaining matters are resolved by our Licensed Private Investigators in an average of 24 days.
Legal Plan Overview
Identity Theft Plan Overview
Why LegalShield?
Plan Pricing
FAQs
How do I enroll?
To enroll:
Visit shieldbenefits.com/clear and click the purple "enroll now" button.
Follow the on-screen prompts to select your state, enter your personal email address, create an account, and finally enter your payment information.
How do I contact LegalShield?
Website: www.shieldbenefits.com
Telephone: (888) 807-0407
Member Service Email: membersupport@legalshieldcorp.com
Member Service Hours: Monday - Friday 8 a.m. - 8 p.m. ET
Mobile App: You can download the Empower Retirement mobile app to manage your account on the go.
How do I pay for this benefit?
LegalShield is a direect bill service. What that means is you will be required to enter your personal debit or credit card information to cover the cost of the plan.