In 2025, we will give you more choices with the new Kaiser medical plan option!
Giving you more choice with a new Kaiser medical plan!
We're excited to offer a new, affordable plan option with copays for office visits and prescription drugs. Team members in Georgia (ATL Metro), Mid-Atlantic States, Oregon, and Washington can enroll in the new Kaiser plan or any of the United Healthcare plans.
Learn more about the Kaiser plan at choose.kp.org/alclear.CLEAR offers a choice of three medical plans through United Healthcare. All three plans provide 100% coverage for in-network preventive services and access to expert medical care.
Same great plans, same great coverage: United Healthcare Medical plans
Core Plan - UHC Core Network
Surest Copay Plan - UHC Choice Network
Choice Plus Plan - UHC Choice Plus Network
If you enroll in a UHC medical plan, it automatically includes prescription drug coverage that is provided by Express Scripts (ESI). After enrolling in the plan, you will receive two ID cards in the mail (UHC for Medical and ESI for pharmacy).
Register today at www.myuhc.com and www.express-scripts.com.
2025 CLEAR Healthcare Benefits - US Mainland Non-CA.pdfUnited Health Care Medical Plans
All United Healthcare medical plans automatically include prescription drug coverage provided by Express Scripts (ESI). You will receive two ID cards in the mail (UHC for Medical and ESI for pharmacy).
New! Kaia Health virtual physical therapy & 2nd MD
Services are offered to all United Healthcare members at no additional cost.
United Healthcare and Kaia Health offer a free digital health app for UHC members to manage chronic pain and musculoskeletal conditions, featuring guided exercises, educational content, and progress tracking.
Anywhere, anytime - Access Kaia via your smartphone or tablet - from home or anywhere that works for you.
Personalized therapy plan - Get a tailored program that adjusts as you progress. Developed by physical therapists.
Clinical support when you need it - Text or call your dedicated coach or physical therapist.
Register today at www.kaiahealth.com
United Healthcare and 2nd.MD members can consult specialists at no additional cost to get detailed education on their condition and explore treatment options. This service helps members to:
Verify their diagnosis & learn about alternative treatments and medications.
Confirm if the recommended surgery is appropriate.
Get expert answers to their questions & ensure they are on the best path to better health.
Note: that 2nd.MD specialists provide education and guidance but do not initiate treatment or determine health plan coverage.
Register today at www.2nd.md.com
United Health Care Medical Plans
Detailed information on United Healthcare Medical plans. Including co-pays, deductibles, and per-pay cycle premiums.
CLEAR offers a choice of three medical plans through United Healthcare. All three plans provide 100% coverage for in-network preventive services and access to expert medical care.
Medical Plan Options:
Core Plan - UHC Core Network
Surest Copay Plan - UHC Choice Network
Choice Plus Plan - UHC Choice Plus Network
If you enroll in a UHC medical plan, it automatically includes prescription drug coverage that is provided by Express Scripts (ESI). After enrolling in the plan, you will receive two ID cards in the mail (UHC for Medical and ESI for pharmacy).
Register today at www.myuhc.com and www.express-scripts.com.
2024 UHC Medical Plans Side-by-Side.pdfCore Plan
Core Plan - High Deductible Health Plan (HDHP)
Network: United Healthcare Core Network
Our Core Plan is the most affordable plan option and covers preventive care at 100%.
For all non-preventive care, you'll pay the full cost billed by your provider until you meet your annual deductible. After that, you'll only pay 20% of the cost billed by your provider, and this is called your coinsurance.
Manage your medical benefits.
Create an account at myuhc.com or in the United Healthcare app (see links below) to view your plan coverage, search for in-network providers, access your digital ID card, and more!
Surest Copay Plan
Surest Copay Plan - Exclusive Provider Organization (EPO)
Network: United Healthcare Choice Network
The Surest Copay Plan allows you to review costs in advance and compare care options directly in the Surest app.
Copay-only plan: this plan features transparent copays you can review before receiving care; no more confusing deductibles and coinsurance! You can research providers and the cost directly within the Surest app.
Free telemedicine: $0 copays for telemedicine services.
This plan does not cover any out-of-network care except for emergency care.
To view copays, follow the below instructions:
Not enrolled in the Surest plan yet? Visit britehr.app/CLEAR-2024 and use code CLEAR2024
Already enrolled and have your member ID? Login to your account at benefits.surest.com or use the Surest mobile app.
Manage your medical benefits
Create an account at benefits.surest.com or the Surest app (see links below) to view your plan coverage, search for in-network providers, access your digital ID card, and more!
Have Questions?
Read the FAQs on the Surest website here.
Contact the Surest Member Services team using any of the below methods:
Desktop site: use the chat feature at benefits.surest.com
Mobile app: message directly in the Surest app
Telephone: 1-866-683-6440 (7:00 a.m. – 10:00 p.m., ET, Monday through Friday, excluding holidays)
Choice Plus Plan
Choice Plus Plan - Preferred Provider Organization (PPO)
Network: United Healthcare Choice Plus Network
This is our richest, but also most expensive, medical plan option.
Both in- and out-of-network coverage is provided, although you'll pay less when you see an in-network provider.
You'll pay copays for office visits and prescription drugs.
You'll pay all costs for major medical care until you meet your annual deductible, after which you'll pay 10% coinsurance (in-network).
Manage your medical benefits.
Create an account at myuhc.com or in the United Healthcare app (see links below) to view your plan coverage, search for in-network providers, access your digital ID card, and more!
2024 United Healthcare - Team Member Contribution Rates
Semi-Monthly Rates
2024 United Healthcare Semi-Monthly Rates.pdfBiweekly Rates
2024 United Healthcare Biweekly Rates.pdfPrescription Drug Coverage
All UHC medical plans come with pharmacy coverage managed by Express Scripts, Inc (ESI).
Pharmacy Benefits Provided by Express Scripts
Learn more about ESI programs and your pharmacy benefits on the Express Scripts page.
Plan Documents - 2024 United Healthcare
View the links below for detailed plan grids & benefit summaries for each of our medical plans. If you want additional details, a copy of the Summary Plan Description, or have specific questions, please contact the Benefits Team via JIRA Ticket.
Summary of Benefits & Coverage
Detailed Benefit Plan Summaries
Helpful Information
Telemedicine
Save time and money by conducting a virtual visit from the comfort of your home, at the office, or on the go! All CLEAR medical plans include coverage for virtual visits so you can connect with a doctor via phone or video chat 24/7. All CLEAR medical plans include coverage for virtual visits or telemedicine. Learn more below:
Virtual visits can be conducted via the myUHC app or desktop site. Before you can conduct a virtual visit, you must first create a myUHC account. Instructions for creating an account can be found here.
Desktop users can go here for more information and to request a visit. If you are using the myUHC app, log in and select the virtual visits option in the quick links section on the dashboard screen.
Mental Health
Mental Health Options
Today we are living in an environment of constant change that has resulted in an escalating trend of emotional distress and negative impact on individuals. Click Here are some beneficial resources for you and your loved ones.
behavioral-health-solutions-flier.pdfFlu Shots
Flu Shots
All team members are strongly encouraged to get their annual flu shot.
It's important that you get your annual flu shot to help protect yourself and others around you. Protecting yourself from the flu with a flu shot helps reduce your risk of serious illness and hospitalization.
flu-shot-campaign-member-flier (2).pdfTravel Coverage
Medical Travel Benefits:
To help support our team members’ access to comprehensive health care, we have added a medical travel benefit to our United HealthCare (UHC) medical plan. Specifically the plan now offers travel reimbursement (transportation and lodging) for any plan member (team member, spouse or dependent) who cannot receive the medical care they need within 50 miles of their home. Care is comprehensive and includes, but is not limited to, family planning and reproductive health services. You can learn more about the details of this benefit by contacting UHC directly at 1-866-633-2446.
As always, we also offer free and confidential counseling for all team members and anyone in their household through our Employee Assistance Program. You can access this resource by calling 1-800-854-1446.
The objective in making this change is to ensure that team members, regardless of where they are located, can access the medical care they need.
UHC Travel Benefit:
Travel & Lodging is included for any Covered Health Care Service (including Abortion), that cannot be accessed within 50 miles of the participants home. Subject to plan criteria and Limited to $2500 per calendar year for these services.
If you have any questions, please contact the Benefits team via JIRA ticket.
Transparency in Coverage
Transparency in Coverage
Health plan price transparency helps consumers know the cost of a covered item or service before receiving care.
The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs).
The MRFs for the benefit package options under our UHC medical plans can be viewed at: https://transparency-in-coverage.uhc.com/